Tenancy Sustainment Worker
This is a Permanent, vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Tenancy Sustainment Officer (Specialist Housing)
Location: Based at Longfield House, Ilkeston. This role will require travel across the Erewash District, Derbyshire.
Hours: 35 hours per week, Monday to Friday, 9:00am – 5:00pm (with one-hour lunch break)
Salary: £24,050 - £26,722 per annum (RFJ 4)
The role
We have a fantastic opportunity to join our Tenancy Sustainment Team delivering Tenancy Sustainment Services to emh tenants, across Erewash. This is a rewarding opportunity for someone passionate about helping people maintain their independence and thrive within their community.
EMH Homes are committed to building cohesive communities and ensuring that tenants are equipped with the skills to enable them to sustain their tenancies.
Tenancy sustainment is aimed at helping households at risk of tenancy failure to sustain their tenancies. Tenancy Sustainment assistance aims to be in place for a maximum of 12 months for each tenant accepted onto the service by which time they will have developed the appropriate skills to enable them to manage their tenancy, or they will have been referred onto more specialist services for ongoing longer-term support.
The ideal candidate
In this role, you will provide intensive housing management support to a caseload of around 20 tenants across the district of Erewash. Customers may present with a range of complex needs, and your ability to communicate effectively, build trust, and offer tailored support will be essential.
This includes working in a diverse & sensitive service to enable the tenants maximise their independence, maintain their accommodation
The successful applicant will have experience of delivering an Intensive Housing Management service to tenants and have worked closely with a range of external agencies, such as mental health services, social care, the DWP, probation, and community organisations, ensuring a joined‑up support approach.
Have assisted tenants with accessing and understanding benefits and financial entitlements, including completing forms and making referrals where needed.
Have experience of maintaining accurate case records and ensure support plans reflect tenants’ goals and progress
You will be required to undertake an Enhanced DBS check for this role, which we will complete for the successful candidate. As the role is exempt under the Rehabilitation of Offender’s Act 1974, please can you ensure you detail both spent and unspent convictions on your application form.
For more information, please see the Job Description and Person Specification attached.
About us
emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits
Our generous package includes:
- Competitive salary
- Contributory pension scheme
- 34 days annual leave (including statutory days)
- a wide range of training and development opportunities (we are an Investors in People accredited organisation)
- Health care package
- A full driving license is essential criteria
For further information about the role, please see attached Job Description and Person Specification.
How to apply
Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.
We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.
About us
emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.
We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.
But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported.
We do this by:
- Listening to your ideas and views about how you want our services to be delivered. No-one understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.
- Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.
Working with us
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